The thought that disaster is impossible often leads to an unthinkable disaster.
From QualitySoftwareManagement, vol. 1, 1992, Dorset House Publishing
Titanic Effect
last modified: July 28, 2004
The thought that disaster is impossible often leads to an unthinkable disaster.
From QualitySoftwareManagement, vol. 1, 1992, Dorset House Publishing