The TEAM Handbook: How to Use Teams to Improve Quality, by PeterScholtes. ISBN: 0962226408 .
Contents:
- Foreword by Deming
- Doing Business in a New Business World
- The Basics of Quality Improvement
- Setting the Stage for a Successful Project
- Getting Underway
- Building an Improvement Plan
- Learning to Work Together
- Team-Building Activities
As you can see, it's awfully buzzwordy. My SoftwareQualityClass used it mostly for its description of good meeting techniques (which are in chapter 2).