Often abbreviated as BOFH
I saw http://www.angrycoder.com/index.aspx and immediately thought, "what about AngrySystemAdministrator?" Which led me straightaway to thinking of the BOFH, http://bofh.ntk.net -- JoeAnderson
cf. http://sunir.org/apps/meta.pl?wiki=JargonFile&redirect=BOFH
It's written by SimonTravaglia. A full archive of (almost) all the BOFH stories can also be found at http://bofh.ue.cjb.net/ -- GavinLambert
Bastard Operator From Hell (Bastard Operator From Hell) by Simon Travaglia, Pete Abrams (ISBN: 1929462174 ).
New episodes are published at TheRegister